What services are included in each subscription plan?
Each of our subscription plans offers a different level of service to meet the unique needs of homeowners:
- Essential Care Plan
Basic home inspections and essential maintenance checks to identify potential issues early. - Complete Care Plan
Includes everything in the Essential Care Plan, plus additional inspections, routine maintenance services. - Premium Care Plan
Our most comprehensive package, offering all services in the lower plans, plus priority scheduling, extensive inspections, and exclusive benefits like on-demand repairs and priority customer support.
How does the subscription process work?
Signing up is simple! Choose the subscription plan that best suits your needs, and you’ll receive regular inspections and maintenance services based on your plan. You can manage your subscription, schedule services, request repairs, and track technician locations in real time through our easy-to-use app.
How do I know when a technician will arrive?
Our app provides real-time tracking of our technicians. You will receive a notification when the technician is on their way, and you can track their location and estimated time of arrival to ensure you’re always in the loop.
What if I have questions or need additional services?
We’re here to help! You can contact us through the app’s messaging feature, call our customer support team, or email us with any questions or special service requests. We strive to make communication easy and responsive.
How do I request a repair?
You can request repairs anytime through our app. Simply log in, select the service you need, and choose a convenient time. Our team will handle the rest, and you’ll receive notifications and updates every step of the way.